Frequently Asked Questions

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How long will my order take to arrive?

Every print is made to order, so please allow 1-5 days for production before it ships. From there, UK, Europe, US, and Canada typically take a further 3-5 days, and the rest of the world 5-10 days. See our Shipping Policy for full details.

Do you ship internationally?

Yes, we ship worldwide. For orders outside the UK, any customs fees or import duties charged on arrival are the responsibility of the recipient, as these are set by your local customs authority.

What sizes are available?

Every design is available from a small A5 print up to a bold A0 statement piece, in both metric and imperial sizes. See our Sizing Guide for a full visual comparison.

What frame and print options do you offer?

Unframed prints, wooden frames (Black, White, or Natural), stretched canvas (slim or thick), and framed canvas. Full details on materials and finishes are on our Paper & Frames page.

What paper do you print on?

A premium 200 gsm matte, acid-free archival paper, using fade-resistant giclée printing. It is FSC certified.

Are the prints original artwork?

Each design starts as a watercolor and ink painting, created with AI assistance and graphic design, then reproduced as a high-quality print. All copyright and reproduction rights are retained by Veritas Enterprise Group Ltd and In Vogue Print.

Will the colours match what I see on screen?

We do our best to display colours accurately, but screens vary and prints are produced on physical paper, canvas, and framing materials, so we cannot guarantee an exact match to your display.

Can I return my order?

As every print is made to order, returns are subject to acceptance by the seller. If your order arrives damaged or faulty, contact us and we will put it right.

Do you offer a warranty?

Yes, a 2-year warranty applies to customers in the EU and Northern Ireland, as per Directive 1999/44/EC.

What payment methods do you accept?

We accept payment via Stripe and PayPal. We do not store your full card details on our own systems.

How do I contact Customer Services?

Email us at info@invogueprint.com or use our Contact form. We typically respond within 2 hours, between 09:00 and 17:00, Monday to Friday.

Do you use cookies?

Strictly necessary cookies keep your basket and checkout working. Analytics cookies only run if you accept them via the cookie banner, and you can change your choice anytime using "Cookie Preferences" in the footer. See our Privacy Policy for details.

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